Quality problems

Dear Mr. Michael Chau

After the met to discus the problem about the company last week, we list the 3 principal problem that more contribute for the bad result to submitted(apresentado) for the company in the last time.
Quality control, responding to customer needs, design.
We analyze every problem and discussion about some suggest that we join in a plan and send to you in this document.
The quality problem concentrate in our supplies for the several countries.
To solve and attack this problem with the quality of the material we need to reduce the number of supplies, a thing we need centralize in 3 supplies, this number I consider worse than the number that we have today, because we can supervise with more efficiently. Training our workers to check the material with more carefully.
Although in the fist moment represent a increase of the cost, we win with the high level of quality to introduce ours product.
With this action we can reduce and recover damages caused with the cancelled order, and reduce cost with the number of workers involve to control the quality in several countries.
The problem with responding to customer can solve with a develop of one channel of communicate that centralize every business connection and have conditions to respond and attend quickly the necessity of the clients.
The problem with design we can solve with increase the team-spirit and contact with every ours designers, at the moment they don’t meet each other.
We can promote video conference between designers to talk and share ideas between each other and to launch in the market modern products.
I thing with a attack about this topics we can improve our participation in the market.